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The Two Most Important Keys to Effective Leadership
Managing and leading are two different ways of organising people. The manager uses a formal, rational method whilst the leader uses passion and stirs emotions. William Wallace is one excellent example of a brilliant leader but could never be thought of as the manager of the Scots!
According to a study by the Hay Group, a global management consultancy, there are 75 key components of employee satisfaction. They found that:
· Trust and confidence in top leadership was the single most reliable predictor of employee satisfaction in an organization.
· Effective communication by leadership in three critical areas was the key to winning organizational trust and confidence:
· Helping employees understand the company's overall business strategy.
· Helping employees understand how they contribute to achieving key business objectives.
· Sharing information with employees on both how the company is doing and how an employee's own division is doing - relative to strategic business objectives.
So in a nutshell -- you must be trustworthy and you have to be able to communicate a vision of where the organization needs to go. The next section ties in closely with this key concept.
If you are a leader who can be trusted, then those around you will grow to respect you. To be such a leader, there is a Leadership Framework to guide you:
BE a professional. Examples: Be loyal to the organization, perform selfless service, take personal responsibility.
BE a professional who possess good character traits. Examples: Honesty, competence, candor, commitment, integrity, courage, straightforwardness, imagination.
KNOW the four factors of leadership - follower, leader, communication, situation.
KNOW yourself. Examples: strengths and weakness of your character, knowledge, and skills.
KNOW human nature. Examples: Human needs, emotions, and how people respond to stress.
KNOW your job. Examples: be proficient and be able to train others in their tasks.
KNOW your organization. Examples: where to go for help, its climate and culture, who the unofficial leaders are.
DO provide direction. Examples: goal setting, problem solving, decision making, planning.
DO implement. Examples: communicating, coordinating, supervising, evaluating.
DO motivate. Examples: develop morale and esprit de corps in the organization, train, coach, counsel.
The Process of Great Leadership
The road to great leadership that is common to successful leaders:
· Challenge the process - First, find a process that you believe needs to be improved the most.
· Inspire a shared vision - Next, share your vision in words that can be understood by your followers.
· Enable others to act - Give them the tools and methods to solve the problem.
· Model the way - When the process gets tough, get your hands dirty. A boss tells others what to do, a leader shows that it can be done.
· Encourage the heart - Share the glory with your followers' hearts, while keeping the pains within your own.
How important is the ability to be a leader for each of the following people? Why? Discuss in groups.
• a parent • a teacher • an army general • a fitness instructor • a film director
3) Describe how you think work will have changed in 15, 30 and 45 years' time. What new jobs will there be? What jobs will have disappeared? What will most people's working conditions be like?
1) Discuss the questions:
Would you like to be extremely wealthy? Why (not)? What problems might wealth bring with it?
If you suddenly won a great deal of money, what would you do with it?
Do you agree that poverty is no longer a problem in the modern world? Why (not)?
"Wealthy nations, like wealthy individuals, have а moral duty to help those who are less fortunate." Do you agree? Why (not)?
What does "success" mean to you?
The Two Most Important Keys to Effective Leadership Conclusion Managing and leading are two different ways of organising people. The manager uses a formal, rational method whilst the leader uses passion and stirs emotions. William Wallace is one excellent example of a brilliant leader but could never be thought of as the manager of the Scots!According to a study by the Hay Group, a global management consultancy, there are 75 key components of employee satisfaction. They found that: ... [читать подробенее]